To secure a reservation a payment in advance of the 10% of the total cost, as a non-refundable deposit, is required by Credit/Debit Card (Visa and Master Card).
Your booking is not confirmed until you receive an official confirmation by e-mail from Reception.
Bookings can only be made up to 5 months ahead of your intended stay. Prices are subject to seasonal variation.
Reception is open from 0900-2200. Chek in time is 2pm-10pm. Once you have checked in at reception, you shall be issued with a method of entry where you can let yourself into the hostel at any time of the day. IF YOU ARRIVE AFTER 10PM and you fail to give us notice we will not check you in and you will be charged for the first night.
Cancellation - 48 hours notice (by 10:30am) is required for cancellation otherwise your credit card will be charged the full amount.
Electronic records of personal information & credit card details will be deleted after your stay and the full bill has been settled. Manual records of transactions will be kept in accordance with standard UK accounting practises. E-mail addresses, unless requested otherwise by the submitter of the form, shall be kept on record for occasional news / hostel updates (or the odd Christmas card!).
Refunds will only be given at the discretion of Company Management.
IMPORTANT notice for AUGUST:
You will be charged a non-refundable deposit for the first night shortly after you've made the booking on-line (This will be a remaining balance of the full price for the first night 'minus' the deposit you already paid for the first night). The other nights can be cancelled, however 48hrs notice must be given (by 10:30am). In the case you simply do not show up, you will be charged for the whole stay. There is a minimum of 3 nights stay during August (exceptions could be made if there are gaps between your bookings). PLEASE CONTACT THE HOSTEL DIRECTLY IF YOU HAVE FURTHER ENQUIRIES.
IMPORTANT notice for the NEW YEAR:
There is a minimum of 3 nights stay required during New Years and we don't accept any cancellation between 28 Dec - 02 Jan. You will be charged in advance for the whole stay..